Return Policy

RETURN POLICY

qbexe is committed to provide quality products to our customers. If you are not completely satisfied with any product supplied, please return it to us in original condition within 14 days of receipt and we will replace it or refund your purchase price using the original payment method. Conditions apply.

To return a product just email us and we will send you Return Authorization number and address. Return postage paid by buyer.

-Your name
-Order number
-Product name and code
-Picture of the fault
-Description of the fault

 

*Terms and Conditions
1. You can contact us within 14 days of taking delivery and return the product
2. Products must be returned in their original packaging, along with all included accessories, be in new condition suitable for resale, and must not have been damaged during the time the product is in your possession, including up until we receive the product
3. You must return the product at your own cost and you must comply with the directions for returning the product that our staff provide to you. The product will remain your responsibility during transit until they are received at the address supplied by our staff. We do not accept any liability for any loss or damage which may occur during transit.
4. After receiving the returned product, we will issue refund or a store credit as soon as is reasonably practicable and you will be provided with e-mail acknowledgement. There is no refund on the shipping cost.
5. We reserves the right to make changes to Change of Mind Policy without notice.